Privacy Policy

Last Revised: June 1, 2017

This privacy policy (“Policy”) applies to the any Web sites located through the domains of at zync-up.com, zync-up.net, degreeanalytics.com and mfgenius.net (the “Site”) owned and operated by MF Genius, Corp d.b.a Degree Analytics (“MF Genius” “Degree Analytics” “we” or “us”) and the Degree Analytics service accessed through our mobile or web application (the “Service” or “App”) or data, reports or otherwise provided by Degree Analytics. The Degree Analytics Sites and app are owned and operated at 701 Brazos St #1626 Austin, TX 78701, United States.

The Policy is designed to tell you how we collect and use personal information (as defined below) so you can make an informed decision about using our Site and the Degree Analytics service. Please read this statement before submitting any personal information to us. By using our Site and service, you represent that you are 14 years old or older and you consent to the information collection and use practices described herein.

Why do we ask for Birthday in our App? How do we use it?

We do not store your birthday collected on any Zync Up app. We only use it to verify that you are 13 years of age or over when creating an account. Why is this necessary? Check out COPPA

What is personal information?

As used herein, the term “personal information” means information that identifies an individual, or from which an individual could be identified (such as a name, address, telephone number, mobile number, e-mail address, credit card number or other account number), and information about that individual’s location or activities, such as information about his or her use of the Degree Analytics service, when linked to personally identifiable information. Personal information also includes demographic information such as date of birth, gender, geographic area and preferences when such information is linked to other personal information that identifies you. Personal information does not include “aggregate” information, which is data we collect about the use of the Site or service or categories of Site and service users, from which any personal information has been removed. For example, information that forty-seven percent of the Site’s registered users identify themselves as male, is aggregate information. We collect aggregate data for a number of purposes, including to help us understand trends and user needs so that we can better consider new publications, products and services, and tailor existing publications, products and services to user desires. This Policy in no way limits or restricts our collection of aggregate information.

What personal information do we collect?

Personal information may be collected in a number of ways when you use the various services and activities available through the Degree Analytics Sites and service. At several places on our Sites or within our mobile application, we may collect certain information you voluntarily provide to us which may contain personal information. When you use our app, you have the option to provide us with a name, email, phone number, and profile picture, which will be digested along with any “Zync” you send. If you register for the App, send us an email, or submit content, we may collect your name, photo, and/or demographic information that you provide. In addition, from time to time we may collect contact or other personal or demographic information you provide in connection with your participation in surveys.

We will never post to any social network on your behalf or contact anyone on your behalf without your permission. We may provide the option of connecting to the Degree Analytics service through Facebook, Twitter, Google+ or other social network as a faster, easier way for you to create a profile on the Degree
Analytics service.

Using the Zync Up App

When turned on or in use, the Degree Analytics app may automatically collect location information from your mobile device and/or your mobile carrier. When you use the service, via your mobile device, some information is also automatically collected, such as your Internet Protocol (IP) address, your operating system, the browser type, the address of a referring web site, and your activity on the application and through the service. We treat this information as personal information if we combine it with or link it to any of the identifying information mentioned above. Unless you direct us to act otherwise, your personal location information is only stored by Degree Analytics for up to 365 days of inactivity after which location information is disassociated from personal information and anonymized. From this point onward, it is used in the aggregate only. If you no longer wish to allow us to collect and use your location information, you may discontinue the use of the service.

We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and from where the application was downloaded. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.

If you wish to discontinue use of the Zync Up App and would like to have your account permanently deleted, you may send us an email at info@zync-up.com. Once your account is deleted, you will no longer have access to your Zync Up history, preferences or any other information associated with your use of the Zync Up service.

Tracking Technologies

When you visit our website or use our mobile apps, Degree Analytics and our service provider partners may collect certain information about your computer or device through technologies such as cookies, beacons, tags, and scripts. Types of partners that utilize tracking technologies include analytics providers and customer support services. These technologies are used in analyzing trends, administering the Sites and Service, providing customer support, understanding product quality and usability, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We may also use Local Storage Objects (LSOs) such as those available in the HTML5 web standard to store content information and preferences. Various browsers may offer their own management tools for removing LSOs.

Log Files

As true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or click stream data. We do not link this automatically collected data to other information we collect about you.

Usage and Disclosure

In general, we use personal information we may collect (such as your name, location or social network
information) to facilitate your use of the mobile application and Degree Analytics Service, to provide you
with information, products and services you request, to administer and assist us with the operation of the
Sites, our app, and for any other purpose for which the information was provided. For example, we may use
the information we collect:

  • to respond to your emails, submissions, comments, requests or complaints;
  • to ensure that the application is working correctly and that you are being served the most recent version;
  • to allow other users of the service that you designate to view information in your profile;
  • to request feedback and to enable us to develop, customize and improve the Site and our information and
  • for the specific purpose for which the information was provided.

In addition, if you so indicate in the event of sharing your contact information with us, we may use the information we collect to send you news and product and service updates, including contacting you about our services, products, activities, special events or offers and for other marketing, informational, product development and promotional purposes, including notifications about new features and or improvements to the Sites of our products and services; We may also receive information from third parties with whom we have business relationships, and may combine this information with the other personal information we have about you. In such cases, this Policy governs our use and disclosure of such information. NOTE: our data sharing policy with regard to any data protected by FERPA is noted specifically later in this document

What personal information do we share with third parties?

We do not sell, share, or rent any pupil record information to third parties. However, we may provide other personal or non-personal information and aggregate information to third parties without your authorization. With regard to SMS functionality, when the Degree Analytics app sends location information from your mobile device to those recipients chosen by you, your phone number will be provided to them along with such identifying information as you choose, such as your username and/or photo. We may share your contact information with third parties, but only if you have indicated to us that you wish to receive information from such parties. In the event that we engage or partner with third party vendors, consultants or other service providers in connection with the operation of the Site and our services (“Service Providers”), we may share personal information with such Service Providers who need access to such information to carry out their work for us so long as it meets any requirements are stipulated by FERPA. Service Providers include network operations and service monitoring (NOC) providers, server hosting companies, customer support service providers, and analytics services. In addition, we may offer various features through a third party service provider. When you use these services, you would be providing information directly to the provider of these services, and the provision of such information would be subject to such party’s own privacy policy. We are not responsible for any information you provide to these parties directly, and we encourage you to become familiar with their practices before disclosing information directly to such third parties with which you come into contact.

You should also note that personal information you share with others may be forwarded, and any information you post to public areas of the Site may become publicly available. For example, information you post on any interactive areas or other information that is provided for the purpose of being shared may be made publicly available and can potentially be viewed by anyone. Your posting to such public areas of the Site
constitutes your consent to share such information publicly.

We also may disclose personal information when we are required to comply with the law (e.g. a lawful
subpoena, warrant or court order); to enforce or apply this privacy policy or our other policies or agreements; to initiate, render, bill, and collect for amounts owed to us; to protect our or our customers’ rights, property or safety; to protect our customers from fraudulent, abusive, or unlawful use of our Sites; or if we believe that an emergency involving the danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of personal information. If Degree Analytics is involved in a merger, acquisition, or sale of all or a portion of our assets, including in the case of a bankruptcy, Client will be notified of any change in ownership. In such as case, a successor entity will adhere to the terms of this agreement with regard to the previously collected information.

Please note: The Sites and service may provide links to other sites, or other interactive forums hosted by a third party. Please be aware that although we may participate in or utilize such other sites, we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our Sites and to read the privacy policies of any Web site that collects personally identifiable information.

Similarly, if you entered a Degree Analytics Site through another Website, we are also not responsible for the privacy practices of that site, and you should review the privacy policy of the originating site before providing any personal information to that site. This privacy policy applies solely to information collected by us.

Where is your information stored?

Degree Analytics is based in the United States of America, and any information which we collect about you or which you provide to us may therefore be transferred to the United States. Some of our Service Providers may also be located in the United States or in other countries.

What steps do we take to protect your information online?

Degree Analytics endeavors to secure your personal information from unauthorized access, use or disclosure by putting into place measures to safeguard the information we collect. Please be aware, however, that despite our efforts, no security measures are perfect or impenetrable, and that we cannot guarantee that the Sites or services will be free of any defects or flaws that affect your use of it or the security of your information.

When you enter sensitive information or we automatically collect sensitive information on our forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

What choices do you have regarding the retention and use of your information? If you provide us with your contact details as part of your use of the Sites or the app, we may send you news and product updates relating to Degree Analytics. You may “opt out” of receiving marketing or promotional email from Degree Analytics by following unsubscribe instructions or using unsubscribe links within communications we send. Please note, however, that as long as you receive the Degree Analytics service, you may not “opt out” of receiving service-related emails from Degree Analytics.

Data Breach

If Degree Analytics knows of a systems security breach by an unauthorized party or that any user data was used for an unauthorized purpose, we will comply with relevant state and other data breach laws. We will notify our customer agency/institution of any breach resulting in unauthorized release of data electronically, at minimum, and without unreasonable delay so that you can take appropriate steps.

How can you correct and update your personal information or obtain additional information?

If you have any questions or comments about this Policy or the practices relating to this Site or our service, or you wish to verify, correct or delete any personal information we have collected, please login to your account within the mobile application or Sites and update your information within the settings or contact us at info@zync-up.com and we will endeavor to respond to your inquiry or to correct, update or remove the personal information you have provided us as you indicate to the extent possible.

Data Retention

In addition to previously stated retention policies, we will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at info@zync-up.com. We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Student Record Data

Student Records and FERPA

Degree Analytics may partner with particular educational institutions in an effort to create better student success. School represents and warrants that it will at all times during the Term comply with the Family Educational Rights and Privacy Act, 20 U.S.C. § 1232g, and its implementing regulations, 34 C.F.R. pt 99, (“FERPA”) and other laws with respect to the Activities, the provision of School Data and its use of the Degree Analytics Platform under this Agreement. To the extent that School discloses to Degree Analytics, or Degree Analytics has access to, education records or personally identifiable information contained in such records (“Education Records”) under this Agreement, Degree Analytics agrees to comply with FERPA, and School agrees to assist Degree Analytics in such compliance, as a “school official” with “legitimate educational interests.” The officers, employees, and agents of Degree Analytics may use such Education Records, but only for the purposes for which the disclosure was made.

Student Records and Data Handling

Pupil records obtained by Degree Analytics from LEA continue to be the property of and under the control of the LEA.

Degree Analytics provides a means by which pupils may retain possession and control of user generated content through their account access.

Degree Analytics will not use any information in pupil records for any purpose other than those required or specifically permitted by the contract for the Degree Analytics service.

Parents, legal guardians, or eligible pupils may review personally identifiable information in the pupil’s records and correct erroneous information by contacting the school or educational agency. Users of Zync Up App have the ability to access, update and remove some data through logging into their account.

Degree Analytics is committed to maintaining the security and confidentiality of pupil records. To that end, Degree Analytics has taken the following actions:

  • limiting employee access to student data based on roles and responsibilities;
  • conducting background checks on employees who have access to student data;
  • conducting privacy training that includes FERPA for employees with access to pupil data;
  • protecting personal information with technical, contractual, administrative, and physical security
    safeguards in order to protect it from unauthorized access, release or use.

In the event of an unauthorized disclosure of a pupil’s records, Degree Analytics will promptly notify the
school or educational agency. The notification will include:

  • date of the breach, the types of information that were subject to the breach;
  • general description of what occurred; steps Degree Analytics is taking to address the breach;
  • the contact person at the vendor who the data holder can contact.

Degree Analytics will keep the client fully informed until the incident is resolved.

Degree Analytics will delete personally identifiable data upon request of the LEA and/or upon expiration of the services agreement. Upon termination, cancellation, expiration or other conclusion of the Agreement, Degree Analytics shall return all Private Data to Client, or if return is not feasible as determined by Client in a written notice to Degree Analytics, destroy any and all Private Data. Degree Analytics will keep deidentified and aggregate data for a period of 8 years.

Degree Analytics agrees to work with LEA to ensure compliance with FERPA and the Parties will ensure compliance by providing parents, legal guardians or eligible students with the ability to inspect and review pupil records and to correct any inaccuracies therein as described in statement above.

Degree Analytics prohibits using personally identifiable information in pupil records to engage in targeted advertising.

If Degree Analytics is involved in a merger, acquisition, or sale of all or a portion of our assets, including in the case of a bankruptcy, Client will be notified of any change in ownership. In such as case, a successor entity will adhere to the terms of this agreement with regard to the previously collected information.

Changes in this Privacy Statement

Degree Analytics reserves the right, at its sole discretion, to modify, add or remove portions of this Privacy Policy from time to time. We will note any such changes by updating the publication date of this Privacy Policy. It is each User’s responsibility to check this Policy periodically for changes. The continued use of the Service following the posting of any changes to this Policy constitutes each User’s acceptance of those modifications, additions, deletions or changes.

Consistent with this agreement, Degree Analytics will provide notice and obtain Client’s written consent prior to making significant changes impacting the collection, use, disclosure or retention of personal identifiable information.

Contact Us: contact@degreeanalytics.com Degree Analytics 701 Brazos St #1626 Austin, TX 78701

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